THE POLITE POLICY

Customer Care

PYREX CONTAINERS: 

AS STATED, WE MAINTAIN A "MILK MAN" DELIVERY. WE WILL DELIVER THE CONTAINERS WITH YOUR MEALS AND WILL PICK UP THE CONTAINERS ONCE YOU ORDER YOUR NEXT MEAL. IF YOU CHOOSE NOT TO ORDER THAT FOLLOWING WEEK, WE WILL STILL PICK UP YOUR CONTAINER WITHIN THE TWO WEEK MARK OF YOUR INITIAL ORDER. IF A CONTAINER IS LOST OR DAMAGED, THE COST TO REPLACE IS $6.

ALLERGY + FOOD REGULATION: 

EACH MEAL ORDER HAS A SPECIFIED CODE ON THE ORDER FORM. PAY ATTENTION TO THE CODES TO MAKE SURE THAT YOUR NEEDS ARE MET. IF THOSE NEEDS ARE NOT, PLEASE LET US KNOW HOW WE CAN IMPROVE. 

**FOR THE AFETY OF OUR DRIVERS PLEASE PLACE YOUR COOLER IN THE NEAREST LOCATION, FRONT DOOR OR GARAGE DOORS.**
 

PLEASE HAVE YOUR COOLER OUT BY 9 A.M. WE DO NOT RING THE DOORBELL, SO KEEP AN EYE OUT FOR YOUR MEALS.

 

IF YOU HAVE A PYREX PICK UP, CALL OR TEXT 262.955.4738. 

 

PLEASE RETURN YOUR PYREX IN THE GREEN REUSABLE BAG THE MEALS ARE DELIVERED IN. 

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